Cancellations accepted, if item has not been shipped.

No personalized returns accepted, but if you have a problem with your order, please contact us.

FAQs (Frequently Asked Questions)

Can I get a custom ornament of my dancer?

Yes! You can change the name of a current ornament, recolor a current ornament, have a current ornament redressed with your costume, or have a new, original ornament created. Message Kim to discuss what you would like and she will detail your options for customization.

Why do the dancers have no faces? Can one be added?

The original intent of the development of this style for the ornaments was to produce a mannequin-style dancer and showcase the costume. This would allow for lots of ethnicities of dancers to be represented. Since the image is heat-pressed onto the ornament, a face couldn't be added. (Unless you wanted to draw or glue one on!)

Why are the ornaments for a character named in some instances with Roman numerals? What is the difference in these ornaments?

The ornaments named with Roman numerals are just the order I created them in (and I named them that way to keep it simple and catalog them.). The difference in designs are nothing more than to give my customer's choice. A lot of studios treat the Nutcracker Ballet and the characters differently. So one role has a lot of costume choices, for small and big dance studios alike.

Are paintings of the ornaments available?

In some cases, yes! Although not listed (yet!) paintings that have been created to produce some ornaments are available if, of course, they have not already been sold. Some are 16"x20" some are 11"x14" and a very few are 8"x10". For the availability of a painting you might be interested in, please message Kim.

Are you selling these ornaments outside of GoImagine?

I have a shop on Etsy, but I have not given anyone else permission to print the images from my paintings. I understand there are a few sellers on Amazon who have lifted a few of my images from the internet and are creating Nutcracker ornaments. These images are STOLEN and in many cases, are a scam, and definitely not ORIGINAL Kim Chambers' Art Ornaments. At the present time, I have NO ornaments for sale anywhere else except GoImagine and Etsy. The originals have my logo on the back of every one. The ornaments produced elsewhere, since the images are copied, are not of the same quality as I produce. Thank you in advance for purchasing my original product!

Can these ornaments be made double-sided with one dancer on one side and another dancer on the other?

No, the back of the ornaments is reserved for personalization.